Terms & Conditions

1. Acceptance of Terms

By registering for or participating in any experience, trip, or event organised by Wandspirit, you agree to be bound by these Terms and Conditions. If you do not agree, please do not register or participate.

2. Bookings & Payments

A spot is only confirmed once full payment has been received.
Prices are listed in Canadian Dollars (CAD) and are subject to change without notice for future events.
Wandspirit reserves the right to cancel an event due to insufficient registration, safety concerns, or circumstances beyond our control.

3. Cancellations & Refunds

3–6 days before the event: 50% refund or full credit.
Less than 24 hours: No refund. Credit may be offered at Wandspirit's discretion.
Cancellations by Wandspirit due to weather or safety: full refund or rescheduling option.

4. Physical Fitness & Health

You confirm that you are in adequate physical condition for the experience you have registered for. You agree to disclose any medical conditions, injuries, or limitations that may affect your participation. Wandspirit is not responsible for any medical expenses or injury resulting from participation.

5. Liability Waiver

Outdoor activities involve inherent risks including, but not limited to, physical injury, illness, accidents, and extreme weather. By agreeing to these terms, you acknowledge and assume all risks associated with participation in Wandspirit experiences.

Wandspirit, its guides, staff, and partners shall not be held liable for any loss, damage, injury, or death arising from participation in our experiences, except where caused by our gross negligence.

6. Code of Conduct

Wandspirit fosters a respectful, inclusive, and safe environment for all participants. You agree to:

Treat all participants, guides, and staff with respect.
Follow guide instructions at all times during activities.
Not engage in behaviour that endangers yourself or others.
Respect local regulations, nature, and wildlife.

Wandspirit reserves the right to remove any participant from an experience without refund if these standards are not met.

7. Photography & Media

Photos and videos may be taken during events for use on Wandspirit's website and social media channels. If you do not wish to appear in any published media, please notify us in writing before the event.

8. Privacy

Your personal information is collected solely for the purpose of organising your experience and communicating with you about Wandspirit events. We do not sell or share your data with third parties. You may unsubscribe from communications at any time.

9. Changes to Terms

Wandspirit reserves the right to update these Terms and Conditions at any time. The latest version will always be available at this page. Continued participation constitutes acceptance of any revised terms.

10. Contact

Questions about these terms? Reach us via WhatsApp or email at hello.wandspirit@gmail.com.